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We will provide a no hassle, full 100% refund of any of our monthly membership service (example: Digital Sapien Premium) if the request is made within the first 30-days of your sign up date. Refunds are issued at the discretion of the company management on claims made after the 31st day of purchase. In your claim, please, include explanation of reasons for a refund, and your order information. Prior to ordering, please, make sure you have carefully read and understood the product’s system requirements. If you are not sure about product compatibility, or have questions about product features, please contact our Client Support Service. All inquiries are free of charge. All licenses you may have to use the software or our training resources will be immediately terminated, and any further use of our service will be an infringement of copyrights as well as other intellectual property rights. No refunds are issued for provided services (including product installation, customization and software development) if provided services meet predefined specifications.
Digital Sapian Interactive reserves the right to modify this Refund Policy at its discretion, or against any customer it believes is abusing this policy. Any such revision or change will be binding and effective immediately after posting of the revised Refund Policy on Digitalsapien Interactive websites. You agree to periodically review our websites, including the current version of our Refund Policy. Our refund policy is made available on our websites. It is your obligation to review our refund policy for any such revisions.